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Exchange and refunds

You shall have the right to cancel an Order only in the following circumstances if we have failed to deliver the Order within 40 days after the date you placed the Order. If an Order is cancelled under the foregoing condition, we shall be responsible for all sums paid (including initial and re-delivery charges (if any) in respect of the Order in question. Notice of wish to cancel must be made by email to In the case of faulty Products, you may exercise your right to have us replace the Product within 7 days of Delivery. You shall be deemed to have inspected the Product as soon as reasonably practicable after delivery and in no case longer than 7 days after Delivery. You must return any Product to Us in its original packaging (which You should retain for this purpose). Nothing in this clause affects your statutory rights.